Reconnect a dropped microphone mid-workshop
Get a table's audio back without losing its transcript: RoomRadar retries a dropped phone automatically, and a spare phone can be linked to the same group by hand.
To reconnect a dropped microphone mid-workshop without losing that table's transcript, first give RoomRadar a moment, a phone that drops its connection retries automatically and rejoins its own group. If it does not come back, or the phone itself needs to be swapped for a spare, use Link to disconnected group from the group's menu to hand that table's identity to the new phone. This guide covers both paths.
A dropped phone usually recovers on its own
If a phone briefly loses its network connection or the browser tab gets backgrounded, it reconnects automatically, retrying with a short, increasing delay. It rejoins as the same group it left, the table's transcript continues where it left off, with no action needed from you. In the workspace, a group in this state shows no audio and a message that RoomRadar is retrying automatically; give it a few seconds before assuming the table needs help.
When you need to swap in a different phone
Sometimes the original phone will not come back, the battery died, someone accidentally closed the tab, or you need to hand the table a fresh device. Scanning the room's QR code again on a new phone does not fix this: a fresh scan always creates a brand-new, empty group, leaving the table's original transcript stranded under its old, now-disconnected group. To keep the table's history, you have to explicitly link the new phone's group to the old one.
Retiring a table you are done with
A dropped table keeps its place in the group list with a greyed-out Disconnected badge and the time it was last heard from. That is deliberate: it is how you notice a table went quiet, and it is what Link to disconnected group picks from. The row stays there across a page reload for the rest of the session.
When a table really is finished, breaking for lunch, packing up early, or a spare phone you connected by mistake, press Hide on its row. That removes it from the list and takes it out of the live numbers for the rest of the session: it no longer counts in the overview statistics, the per-group word counts or the word cloud, so the remaining tables are compared against each other rather than against a table that stopped talking. Everything that table said before it dropped is still recorded and still shows up in the analysis after the meeting.
Reassigning a phone to a different table
The same Link to disconnected group picker works even when the "disconnected" group is not the one you just connected, so if you genuinely need to move a live phone onto a different table's history mid-session, the mechanism is the same: connect the phone, then link it to the group whose identity it should take over.
FAQ
No, as long as you either let it auto-reconnect or link a replacement phone to the same group afterward. Only scanning a fresh QR code without linking leaves the original transcript behind in a disconnected group.
The phone retries with a short, increasing delay for as long as the tab stays open and you have not manually left the meeting. A phone that is closed or put away will not reconnect on its own.
Have that table reconnect, either by reopening the phone's tab or by linking a replacement phone to the group. It rejoins the list and the live statistics immediately. Nothing was deleted in the meantime, the hidden table's transcript is still in the meeting's analysis afterward either way.
Linking is meant for continuing one table's identity onto a new device, not merging two different tables' conversations, use it only to reunite a table with itself.