Reconnect a dropped microphone mid-workshop
Get a table's audio back without losing its transcript: RoomRadar retries a dropped phone automatically, and a spare phone can be linked to the same group by hand.
To reconnect a dropped microphone mid-workshop without losing that table's transcript, first give RoomRadar a moment, a phone that drops its connection retries automatically and rejoins its own group. If it does not come back, or the phone itself needs to be swapped for a spare, use Link to disconnected group from the group's menu to hand that table's identity to the new phone. This guide covers both paths.
A dropped phone usually recovers on its own
If a phone briefly loses its network connection or the browser tab gets backgrounded, it reconnects automatically, retrying with a short, increasing delay. It rejoins as the same group it left, the table's transcript continues where it left off, with no action needed from you. In the workspace, a group in this state shows no audio and a message that RoomRadar is retrying automatically; give it a few seconds before assuming the table needs help.
When you need to swap in a different phone
Sometimes the original phone will not come back, the battery died, someone accidentally closed the tab, or you need to hand the table a fresh device. Scanning the room's QR code again on a new phone does not fix this: a fresh scan always creates a brand-new, empty group, leaving the table's original transcript stranded under its old, now-disconnected group. To keep the table's history, you have to explicitly link the new phone's group to the old one.
Reassigning a phone to a different table
The same Link to disconnected group picker works even when the "disconnected" group is not the one you just connected, so if you genuinely need to move a live phone onto a different table's history mid-session, the mechanism is the same: connect the phone, then link it to the group whose identity it should take over.
FAQ
No, as long as you either let it auto-reconnect or link a replacement phone to the same group afterward. Only scanning a fresh QR code without linking leaves the original transcript behind in a disconnected group.
The phone retries with a short, increasing delay for as long as the tab stays open and you have not manually left the meeting. A phone that is closed or put away will not reconnect on its own.
Linking is meant for continuing one table's identity onto a new device, not merging two different tables' conversations, use it only to reunite a table with itself.