Facilitation

Reconnect a dropped microphone mid-workshop

Get a table's audio back without losing its transcript: RoomRadar retries a dropped phone automatically, and a spare phone continues the same group by picking that table on the join screen.

Updated Sep 17, 20266 min read
The phone join screen with one table row reading bortkopplad sedan 10:42

To reconnect a dropped microphone mid-workshop without losing that table's transcript, first give RoomRadar a moment: a phone that drops its connection retries automatically and rejoins its own group. If it does not come back, or the phone itself needs swapping for a spare, scan the code on the spare and pick the same table on the join screen, the row that reads "bortkopplad sedan 10:42". The spare continues that group with its whole history. This guide covers both paths, and the host-side link that still exists for the odd case.

A dropped phone usually recovers on its own

If a phone briefly loses its network connection or the browser tab gets backgrounded, it reconnects automatically, retrying with a short, increasing delay. It rejoins as the same group it left, the table's transcript continues where it left off, with no action needed from you. In the workspace, a group in this state shows no audio and a message that RoomRadar is retrying automatically; give it a few seconds before assuming the table needs help.

A single dropped signal is usually a network blip, not a dead phone. Watch the group card for a few seconds before walking over, most reconnect on their own.

When you need to swap in a different phone

Sometimes the original phone will not come back, the battery died, someone closed the tab, or you want to hand the table a fresh device. A group is one phone, and the phone is whichever one picked that table last: the spare does not make a new group, it picks the table's existing one. Every phone that scans the code lands on the same join screen, "Vilken grupp är ni?", listing the workshop's tables; a table whose phone dropped is right there with "bortkopplad sedan 10:42" beside it.

1
Scan the code on the spare phone
Use the QR or the room code from the conversation's top-right menu (Anslut fler shows them again once the conversation is running). The spare lands on the join screen.
2
Pick the table that dropped
In the list, choose the table's row, the one marked "bortkopplad sedan 10:42" rather than "ansluten" or "väntar". Do not type a new name under Ny grupp; that would be a second, empty group.
3
Press Fortsätt
Fortsätt, and the spare is that table: same name, same running transcript, the sidebar's row goes from disconnected to live. Nothing is left stranded.
4
If the old phone wakes up
A phone that comes back after another took its table sees "{group} fortsätter på en annan telefon" with two choices: Ta över här moves the table back to it and disconnects the other phone, Lämna leaves the spare in charge. Whoever is holding the working phone decides.
Two phones that both pick the same table are one group, shown as "2 telefoner" beside it. That is fine on purpose (a second phone at a big table), and also harmless if it happened by mistake: close the extra tab and the count drops.

The host-side link, when the phone already joined as something else

If a spare phone typed a new name instead of picking the dropped table, you now have two entries for one table: the old one, disconnected, and a new, empty one. You can fix that from your own screen without walking over. Open the new group's menu in the sidebar and choose Länka till frånkopplad grupp…: RoomRadar lists the groups that dropped and have not reconnected, each with when it was last heard. Pick the table's original group, and the new phone takes over that group's identity, name and running transcript; the empty entry disappears. After the fact, the Grupper page's Slå ihop med… does the same across the whole day.

Retiring a table you are done with

A dropped table keeps its place in the group list, greyed out, with the time it was last heard from. That is deliberate: it is how you notice a table went quiet, and it is what the join screen and the link picker show. The row stays there across a page reload for the rest of the conversation.

When a table really is finished, breaking for lunch, packing up early, or a spare phone you connected by mistake, press Dölj on its row. That removes it from the list and takes it out of the live numbers for the rest of the conversation: it no longer counts in the overview statistics, the per-group word counts or the word cloud, so the remaining tables are compared against each other rather than against a table that stopped talking. The Grupper page shows such a table as "bortkopplad av dig" for that conversation. Everything the table said before it dropped is still recorded and still shows up in the analysis afterward.

Hiding is per conversation, not a change to the recording. If the same table picks itself again on the join screen it comes straight back into the list and the live numbers.

Moving a phone to a different table

If a phone sat down at the wrong table, the table fixes it itself: Byt grupp in the phone's footer opens the list of tables and moves the phone for this conversation, and your screen says "En telefon bytte från Bord 1 till Bord 3." with Ångra. If a phone genuinely belongs to another table from some part of the day on, open the workshop's Grupper page (top-right menu, Grupper). A group's row menu has Dela upp, "Från det samtal du väljer blir gruppens telefon en ny grupp", and Slå ihop med… to fold one group's conversations into another. Both can be undone. See see every group across the day.

FAQ

Do I lose the transcript if a phone disconnects?

No. Let it reconnect on its own, or pick the same table on a spare phone; either way the group and its transcript continue. Only a spare that typed a new name under Ny grupp leaves the original transcript in a disconnected group, and Länka till frånkopplad grupp… or Slå ihop med… reunites them.

How long does automatic reconnect keep trying?

The phone retries with a short, increasing delay for as long as the tab stays open and nobody has left the conversation on it. A phone that is closed or put away will not reconnect on its own; a spare picking its table will.

I hid a disconnected group by mistake. How do I get it back?

Have that table reconnect, by reopening the phone's tab or by picking the table on a spare phone. It rejoins the list and the live statistics immediately. Nothing was deleted in the meantime, the hidden table's transcript is still in the analysis afterward either way.

Can I merge two groups that were never the same table?

Picking a dropped table on the join screen is meant for continuing one table onto a new device. Merging two different tables' conversations is the Grupper page's Slå ihop med…, which can be undone; use it only when the two really were one table.